For insurance policies taken out on or after 23 January 2020, click "Find out more".
For insurance policies taken out before 23 January 2020, please see the details below.
Existing MARAC Insurance customers
Can I still make a claim if I am receiving ACC payments or sick pay?
What if I need to change employer during the term of the cover?
Does the Mechanical Breakdown Insurance have servicing requirements?
- Petrol vehicles – every 12 months or every 15,000 km (whichever comes first).
- Diesel vehicles - every 12 months or every 10,000 km (whichever comes first).
Can I transfer my policy when I sell my car?
If you have Guaranteed Asset Protection Insurance, this policy is not transferable. Please refer to the policy terms, conditions and exclusions document for full details.
Can I cancel my policy?
Mechanical breakdown insurance
You may cancel this policy at any time. Any refund on your policy will only be considered if your request is made within 30 days of the policy’s inception date and no claims have been made under your policy.
Lifestyle protection insurance & Guaranteed asset protection insurance
We will provide you with a full refund within the first 30 days from the date that you signed the proposal and a pro rata refund after that date. Any refund on your policy will only be considered if no claims have been made under your policy. To cancel your policy, you’ll need to notify us in writing.