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Welcome to Marac Insurance

Insurance to give you peace of mind

Looking for protection to safeguard your new wheels? We’ve partnered with Autosure to give you the insurance options you need to protect your new ride.

Autosure offers a range of insurance products to help you stay covered on the road – including Car Insurance, Mechanical Breakdown Insurance, Guaranteed Asset Protection and Payment Protection Insurance.

Find out more

Need to make a claim?

If you took out insurance on or after 23 January 2020, find out how to make a claim below.

Find out more

If you took out insurance before 23 January 2020, please complete the claims form below.

Claim forms

Still have questions?

Check out our frequently asked questions.

If your question isn’t there, give us a call on 0800 45 10 10.

Contact us

Or fill in the form below with your details and your question.

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General enquiries
Please do not include any account-specific or sensitive information for security reasons.

In this declaration, "Heartland", "we" or "us" means Heartland Bank Limited, and its related entities, successors, assigns, agents and associates, and "you" means the person completing this application, each person named in this application, each guarantor of any loan made to you and any authorised person or beneficial owner of the borrower or any guarantor of any loan made to you (as applicable).

  • Heartland is collecting information about you in accordance with the Privacy Act 2020 and our Privacy Statement, and we may not be able to provide you with products or services if you do not provide that information.
  • That information may be used by us:
    • to consider this application for an account or service, including to establish and verify your identity and to assess your creditworthiness and financial position from time to time
    • to consider any future application for products or services which involves you.
  • We can also use it:
    • to administer and monitor products or services provided to you
    • to comply with legal and regulatory requirements (including identity verification requirements)
    • to provide you with information about other products or services, including those of selected third parties
    • generally, to develop and run our business; and
    • as otherwise described in our Privacy Statement.
  • You agree that – for those purposes – we can provide information about you to, and obtain information about you from, other organisations or people we consider appropriate. Those organisations might include our service providers, other financial and insurance institutions, government departments, your employer or accountant, third parties for the purposes of fraud prevention, identity verification, and any other purposes relevant to those purposes (those third parties may retain information and use it for identity verification and fraud detection purposes), and other appropriate persons.
  • We may also exchange information about you (including default information) with credit reporting agencies on an ongoing basis. Those agencies may retain that information and provide it to other customers who use their credit reporting services.
  • You have rights to access and request correction of your personal information under the Privacy Act 2020. You can do so by contacting us using the details provided on heartland.co.nz/contact-us
  • By proceeding, you confirm that:
    • each person named in this application form has read and agrees to the terms above and our Privacy Statement;
    • all information provided to us is correct, complete and not misleading; and
    • none of those people is an un-discharged bankrupt.
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PO Box 9919, Newmarket, Auckland 1149
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